Terms of Service

Last updated: August 24, 2026

1. Overview

This website is operated by maybe kawaii (LLC Chida Editorial Office). Throughout this website, the terms “we,” “us,” and “our” refer to maybe kawaii.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), together with our other policies and notices made available on this website, including our Return Policy, Shipping Policy, and Privacy Policy.

These Terms apply to all visitors, customers, and other users of our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, please do not use our website or purchase products from us.

We may update or modify these Terms from time to time by posting a revised version on this page. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

2. Eligibility and Acceptable Use

By using this website, you represent that you are legally capable of entering into a binding contract under the laws applicable to you.

If you are under the age of majority in your place of residence, you may use this website only with the involvement and consent of a parent or legal guardian, where required by applicable law.

You must not use our products or website for any unlawful or unauthorized purpose.

You must not use our website in a way that violates any applicable law or regulation, infringes the rights of others, or interferes with the operation or security of our website.

You must not transmit viruses, malware, worms, or other harmful or destructive code.

We reserve the right to suspend or terminate access to our website where reasonably necessary because of a violation of these Terms or applicable law.

3. General Conditions

We reserve the right to refuse or cancel an order where reasonably necessary, including where we suspect fraud, unauthorized activity, misuse of our website, or a violation of these Terms.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or Service without our prior written permission, except where such restriction is not permitted by applicable law.

The headings used in these Terms are for convenience only and do not affect the interpretation of these Terms.

4. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, images, colors, prices, and other information displayed on our website are accurate and up to date.

However, the appearance of colors may vary depending on your device or screen, and we cannot guarantee that your device will display colors exactly as they appear in person.

Product availability, descriptions, specifications, and prices may change without notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

We also reserve the right to restrict sales to certain destinations where required by law, regulations, shipping restrictions, or our business policies.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

5. Prices and Orders

All prices are displayed in the currency shown on the website and are subject to the applicable taxes and charges stated at checkout.

Shipping charges and other applicable costs are described in our Shipping Policy and/or displayed at checkout.

Submitting an order constitutes an offer to purchase the selected products. An order is not accepted until we confirm the order.

We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or product information errors, product unavailability, or shipping restrictions.

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.

We may limit quantities purchased per person, household, customer account, or order where reasonably necessary.

Orders that appear to be placed for unauthorized resale or commercial distribution may be refused or cancelled.

6. Billing and Account Information

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for keeping your account and contact information up to date so that we can process your order and contact you when necessary.

If payment information is required to complete your order, you authorize the applicable payment provider to process the payment in accordance with its terms.

7. Shipping and Delivery

Our shipping arrangements, estimated delivery times, and shipping charges are described in our Shipping Policy.

Delivery times are estimates only and may be affected by customs procedures, weather, natural disasters, carrier delays, or other circumstances beyond our reasonable control.

For international orders, the customer may be responsible for customs duties, import taxes, and other charges imposed by the destination country, as described in our Shipping Policy.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws regarding delivery or non-delivery of goods.

8. Returns, Refunds, and Consumer Rights

Our voluntary return and refund procedures are described in our Return Policy.

Our Return Policy does not limit, exclude, or replace any mandatory rights or remedies available to consumers under applicable law.

In particular, where Australian Consumer Law applies to a purchase, nothing in these Terms or our Return Policy is intended to exclude, restrict, or modify any consumer guarantees or remedies that cannot lawfully be excluded, restricted, or modified.

If a product has a problem that gives you a legal right to a refund, replacement, repair, cancellation, or other remedy under applicable law, we will provide the remedy required by that law.

9. Changes to Services and Prices

We reserve the right to modify, suspend, or discontinue any part of our website or Service.

We may change product prices at any time. Any price change will not affect an order that we have already accepted, except where permitted or required by applicable law.

We will not be responsible for losses resulting from changes to or discontinuation of the website or Service to the extent permitted by applicable law.

10. Third-Party Services and Links

Our website may contain links to third-party websites or may use third-party services, including payment, shipping, analytics, or other service providers.

Third-party services are provided by their respective providers and may be subject to their own terms and privacy policies.

We are not responsible for the content, availability, policies, or practices of third-party websites or services, except to the extent required by applicable law.

11. User Comments and Submissions

If you submit comments, feedback, suggestions, ideas, photographs, or other materials to us, you grant us permission to use, reproduce, modify, publish, and distribute those materials for purposes related to our business, marketing, or improvement of our products and services, to the extent permitted by applicable law.

You represent that you have the necessary rights to any material you submit and that your submission does not infringe the rights of any third party.

We reserve the right to remove content that we reasonably consider unlawful, offensive, defamatory, infringing, or otherwise inappropriate.

12. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Privacy Policy – maybe kawaii

13. Errors and Inaccuracies

There may occasionally be information on our website that contains typographical errors, inaccuracies, or omissions, including information relating to product descriptions, pricing, promotions, shipping charges, delivery times, and availability.

We reserve the right to correct such errors and update information at any time.

If an error materially affects an order that has already been placed, we will take reasonable steps to notify you and, where appropriate, provide you with the option to cancel the affected order and receive a refund.

Nothing in this section limits any rights you may have under applicable law.

14. Prohibited Activities

You must not use our website:

• for any unlawful purpose;

• to violate any applicable law or regulation;

• to infringe our intellectual property rights or the rights of others;

• to submit false or misleading information;

• to upload or transmit malicious code, viruses, or other harmful material;

• to collect or track the personal information of others without authorization;

• to engage in spam, phishing, scraping, or other abusive or fraudulent activities;

• to interfere with the security or operation of our website; or

• for any purpose that could reasonably cause harm to us, our customers, or third parties.

We may suspend or terminate access to our website where reasonably necessary to prevent or respond to prohibited activities.

15. Intellectual Property

Unless otherwise stated, all content on this website, including text, photographs, graphics, logos, product designs, illustrations, and other materials, is owned by or licensed to LLC Chida Editorial Office and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

The maybe kawaii name, logo, product designs, and related branding are our intellectual property or are used under appropriate rights.

16. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, our website and online services are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

However, nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, right, remedy, or liability that cannot lawfully be excluded, restricted, or modified under applicable law.

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential loss arising from your use of our website or products.

This limitation does not apply to liability that cannot lawfully be excluded or limited, including liability arising from our failure to comply with mandatory consumer protection laws.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless maybe kawaii (LLC Chida Editorial Office), its directors, employees, contractors, suppliers, and service providers from claims, losses, or reasonable costs arising from your unlawful use of our website, your violation of these Terms, or your infringement of the rights of a third party.

This section does not require you to indemnify us to the extent that doing so would be prohibited by applicable law.

18. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in full force and effect.

19. Termination

These Terms remain effective until terminated by you or us.

You may stop using our website at any time.

We may suspend or terminate your access to our website where reasonably necessary, including where you materially breach these Terms or applicable law.

Termination will not affect any rights or obligations that arose before termination or any provisions that are intended to survive termination.

20. Entire Agreement

These Terms, together with the policies and notices published on our website, constitute the agreement between you and us regarding your use of our website and our Services, except where additional terms apply to a particular transaction.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

If any ambiguity exists in these Terms, it will not automatically be interpreted against either party solely because that party prepared these Terms.

21. Governing Law and Consumer Rights

These Terms are governed by the laws of Japan, except to the extent that mandatory consumer protection laws of the country or jurisdiction in which you reside apply and cannot lawfully be excluded.

Nothing in these Terms is intended to deprive you of any mandatory rights or protections available to you under applicable law.

For customers in Australia, this includes applicable rights and consumer guarantees under the Australian Consumer Law, which may apply to purchases made from our store.

22. Changes to These Terms

The latest version of these Terms will always be available on this page.

We may update these Terms from time to time by posting a revised version on our website.

The updated Terms will apply from the date they are posted, except where applicable law requires otherwise.

We recommend reviewing these Terms periodically.

23. Contact Information

If you have any questions about these Terms, please contact us:

maybe kawaii
LLC Chida Editorial Office
RJ3 2-16-12 Jiyugaoka, Meguro-ku, Tokyo, Japan 152-0035
Email: arigato@maybekawaii.com
Phone: +81-050-5343-7214